Utility Outage or Property Fault?
Start by looking around. If streetlights, neighbors’ homes or nearby businesses are also dark, the outage is most likely on the utility’s system. In Denver, that usually means Xcel Energy, and the utility is responsible for restoring its own lines, transformers and equipment. Here is more on how to tell if a power outage is a utility problem.
Xcel Energy’s outage reporting and safety guidance explains how to report an outage online, by text or by phone, and how to check the outage map for restoration updates.
If your neighbors have power and you do not, the cause is more likely on your property or at your service connection. That is when an electrician may be needed. Our article on why your house may have no power when your neighbors do explains the possibilities.
