Know the Difference
What Counts as an Electrical Emergency?
An electrical emergency is a problem that could cause a fire, an electric shock or serious damage if it is left alone. It is different from a routine repair, such as a switch that stopped working or a light fixture you want to replace. Those jobs matter, but they can usually wait for a scheduled visit. If you are not sure how serious a problem is, it helps to know what is considered an electrical emergency.
Urgent problems often involve heat, smoke, sparks or power that cuts in and out. They can also involve water near electrical equipment, such as a leak above a light fixture or a flooded basement with outlets or a panel nearby. In these cases, stop using the affected area and get professional help.